After-sales Service

Your harp needs yearly maintenance. Think of it like a car with many moving parts working as a fine machine. Because of the pressure of the strings, the soundboard and the column are slowly shifting. This changes the geometry of your instrument. The harp relies on the precision, just as the performer relies on finger precision. This requires the patience and care of a qualified technician. Camac California works with Liza Jensen, the senior touring technician certified by Camac France. 

Regulation pricing

Lever harp regulation 

$100.00

Problem Shooting: $75.00

Replacement levers: $20.00 per lever

Full restring (labor cost only): $85.00. For regulation purposes, restringing must take place 2 days prior to regulation.

Bass wires (labor cost only): $45.00. Restringing must take place 2 days prior to regulation. 

Pedal harp regulation 

$300.00

Problem shooting: $75.00 per hour

If your harp has never been worked on or has been 4+ years since last service, reasonable additional charges may apply.

Full restring (labor cost only): $150.00. For regulation purposes, restringing must take place 3 days prior to regulation.
Nylon and Gut only (labor cost only): $80.00 For regulation purposes, restringing must take place 3 days prior to regulation.
Bass wires (labor cost only): $75.00. Must be changed three days prior to regulation.

Wood repairs

Small Dings $50.00 – $75.00
Medium Dings $75.00 – $175.00
Large Dings $200.00 +

Video guides

Harps are not without their logistical mysteries at the beginning. They have to be tuned, how to move them is not self-evident, strings have to be replaced – and your teacher, or your child’s teacher, cannot do all this for you every time. Our video guides will help you become au fait with all these issues.

String charts and technical manuals

Our string charts help you work out which strings you need to order for your Camac harp. You can also download PDFs of the technical manuals for our pedal, electroacoustic and electric harps.

Pedal harp technical manual

Body harness manuel

Blue harp technical manual

Lever string chart

Electroharp technical manual

Pedal string chart

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